“I’m showing up to help,” meet one of Syracuse’s community service workers

SYRACUSE, NY (WSYR-TV) – Bryan Doran has the uniform, the patrol vehicle, and is dispatched. He is not a sworn police officer from Syracuse, but a civilian employee. His official title is Community Service Officer.

“My role as an OSC in the Patrol Division is to respond to calls for motor vehicle collisions. Doran explained. “I respond to parking complaints in accordance with the city ordinance, things of that nature. “

He’s the only one working on the road right now, but there are around 30 community service workers in the department. They handle the administrative tasks and the reporting of lower level infractions.

“We are starting to branch out to make them do more things, in fact, in the community, which helps us free the officers from some of the traditional things that they do,” said the Syracuse police chief, Kenton Buckner.

Doran grew up near the Valley area of ​​the city and says he has always been interested in public service. In his spare time, he’s a stand-up comic.

“It sometimes stimulates ideas for new content,” Doran added.

Although CSOs are not new, it is work that the general public does not always get the opportunity to see. Doran receives a common question when he is away.

“They ask me if you are a real cop,” Doran explained, “Or the same question you asked me,“ What’s your job? “”

He enjoys his job because he has the opportunity to interact with people. This is at a time when police and community relations are sometimes strained. Doran sees this as a special opportunity.

“We’re not always here to be the bad guys, we’re not always here to get people in trouble, my job is just the opposite. I’m showing up to help, ”Doran said.

If you’re interested in this job, Buckner shared some of the qualities this person should have, “Good communication skills, interpersonal skills, the ability to do administrative things, on a computer interacting with the public.

Buckner said he would like more CSOs to work three shifts. When he looks to hire, the job will be posted on the city’s website.

Jill E. Washington